Comments for kubitsky.net http://www.kubitsky.net Tue, 09 Mar 2010 22:27:48 +0000 http://wordpress.org/?v=2.9.2 hourly 1 Comment on Communicating Issues with Processes by Livia Labate http://www.kubitsky.net/archives/275/comment-page-1#comment-11454 Livia Labate Tue, 09 Mar 2010 22:27:48 +0000 http://www.kubitsky.net/?p=275#comment-11454 So glad you wrote this up! I was telling Crystal yesterday or the day before that I used it in the project I am currently working on to highlight some risks areas people were not convinced where very problematic. I just sketched one of these quickly on a whitboard to show that a user's journey between their starting point and intended destination actually forced them to take actions that were 5 steps removed for where they started. It was a great way to visualize the problem and while we still find ourselves in a situation where we have those 5 levels away from core tasks, we were able to create much better mitigation strategies. So glad you wrote this up!

I was telling Crystal yesterday or the day before that I used it in the project I am currently working on to highlight some risks areas people were not convinced where very problematic. I just sketched one of these quickly on a whitboard to show that a user’s journey between their starting point and intended destination actually forced them to take actions that were 5 steps removed for where they started. It was a great way to visualize the problem and while we still find ourselves in a situation where we have those 5 levels away from core tasks, we were able to create much better mitigation strategies.

]]> Comment on Communicating Issues with Processes by Aaron Quinn http://www.kubitsky.net/archives/275/comment-page-1#comment-11453 Aaron Quinn Tue, 09 Mar 2010 22:25:17 +0000 http://www.kubitsky.net/?p=275#comment-11453 Very cool work... Very cool work…

]]> Comment on Communicating Issues with Processes by ckubitsky http://www.kubitsky.net/archives/275/comment-page-1#comment-11452 ckubitsky Mon, 08 Mar 2010 23:54:23 +0000 http://www.kubitsky.net/?p=275#comment-11452 It's been working really well. It shows just how far a user gets away from the process they set out to perform and how hard it can be to climb back up to where they need to be. It's been effective at generating an action-oriented response from stakeholders. I've mostly used it to convey composite behaviors among participants with more complex processes than the simplified version shown here. I'm working on demonstrating the more complex case. It’s been working really well. It shows just how far a user gets away from the process they set out to perform and how hard it can be to climb back up to where they need to be. It’s been effective at generating an action-oriented response from stakeholders.

I’ve mostly used it to convey composite behaviors among participants with more complex processes than the simplified version shown here. I’m working on demonstrating the more complex case.

]]> Comment on Communicating Issues with Processes by Austin Govella http://www.kubitsky.net/archives/275/comment-page-1#comment-11451 Austin Govella Mon, 08 Mar 2010 23:27:50 +0000 http://www.kubitsky.net/?p=275#comment-11451 That's pretty awesome! How has it been working? That’s pretty awesome!

How has it been working?

]]> Comment on Photo on Schmap by ckubitsky http://www.kubitsky.net/archives/217/comment-page-1#comment-11427 ckubitsky Thu, 14 Jan 2010 01:13:58 +0000 http://www.kubitsky.net/?p=217#comment-11427 Here's access to the iPhone version of my photo on Schmap: http://www.schmap.com/?m=iphone#uid=edinburgh&sid=sights_panorama&p=165410&i=165410_99 Here’s access to the iPhone version of my photo on Schmap: http://www.schmap.com/?m=iphone#uid=edinburgh&sid=sights_panorama&p=165410&i=165410_99

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